COSTA – the Italian way of cruising!
Costa Crociere S.p.A. is the largest Italian travel group and Europe’s number one cruise operator with over 67 years of tradition in passenger shipping. The Group is headquartered in Genoa (Italy) and comprises the brands Costa Cruises and AIDA Cruises. Costa Crociere S.p.A. is a member of Carnival Corporation & plc, the world’s largest cruise operator, and it is also a member of the exclusive World’s Leading Cruise Line. The ships of the Costa Cruises fleet fly the Italian flag and sail to over 250 destinations worldwide in the Mediterranean, Northern Europe, the Baltic Sea, the Caribbean, Central and South America, the United Arab Emirates, the Far East, the Indian Ocean, the Red Sea, plus Round-the-World cruises.
Costa Cruises is also the first company in the world to be assigned RINA’s prestigious “Green Star” notation across the fleet; this certifies that all Costa’s vessels comply with strict environmental standards. The Company can count on a young, multinational staff: 80% of its more than 19.000 employees (17.500 shipboard personnel and 1.500 in the shoreside offices) are under 40 and they come from 70 different countries. Europe’s largest and most advanced fleet, with ships that can accommodate from 1.600 to 5.000 guests, offering technological innovations, numerous works of art, state-of-the-art spas, splendid theatres and show lounges, a large choice of excellent restaurants and quality bars.
All Costa ships are fascinating places, which are aimed to provide comfort and all pleasures of the holiday can provide through the unique style that led us to be no. one cruise company in Italy and in Europe.
A CAREER WITH COSTA CRUISES!
At Costa Cruises, we believe that both personal and corporate success is the result of professional skills, enthusiasm, and positive team work. For this reason, we aim to work within a pleasant and stimulating environment where we award skills, adherence to corporate values, and the talents of each of our employees. We are confident that the achievement of personal and corporate success is based on three fundamental pillars:
* Staff Development
* Continuous Training
We have developed an effective system for evaluating the performance of staff, which acts as the foundation of the development paths that we lay out for them. To enhance their capabilities and performance, we have defined specific individual paths of professional and managerial growth. We are committed to organizing and delivering a wide range of training programs aimed at supporting the development and constant improvement of our personnel’s skills and competencies onboard and ashore. We support all employees from their moment of hire and along each step of their career paths. We believe that motivation and enthusiasm are essential when offering services that will exceed our Guests’ expectations. Therefore, the drive and the satisfaction of our personnel are enhanced by specific programs that increase all of our employees’ sense of ownership and enthusiasm: In order to support the company’s current phase of strong growth and to ensure the constant professional growth of its staff, Costa is involved in organizing a wide range of training programs, aimed at supporting the development and constant improvement of skills, expertise, and abilities of all personnel shoreside and onboard our ships.
There are regular training courses and refresher courses, to meet international regulations (IMO – STCW), and internal organizational needs, on specific issues such as safety, health, environment, survival and rescue, firefighting, first aid, etc.
To integrate technical and managerial expertise, Engine and Hotel Deck Officers attend a training program aimed at increasing their ability to facilitate the complex management of a ship’s organization in an integrated manner. This course is a prerequisite for participating in more intensive management development initiatives that involve the entire management of the company, both onboard and shoreside.
Costa and Young Graduates
Costa Cruises, in collaboration with several Italian provinces and other funding bodies, annually organizes free courses for young, unemployed graduates. These courses are set up to fill the main positions onboard: Entertainers, Guest Service Operators, Tour Escorts, Light and Sound Technicians, Photographers, Cadet Deck and Engine Officers, and Ships’ Cooks. Based on the scores obtained at the end of the course, the top participants will be guaranteed brilliant careers onboard the ships of the fleet.
First Embarkation Training
Depending on the role, preliminary training and training for the position are often carried out “on the job”, which allows for faster integration. All crew members are also involved in a workshop on service excellence, which strengthens the link between personal interaction and work practices with Costa’s values and style. Due to the presence of a diverse clientele onboard the ships and various languages and customs, there are also language courses to improve communication skills and the effectiveness of service, and intercultural management courses to better understand and appreciate diverse cultural needs.
Professional Development: Costa Campus
Costa aims to provide training to all employees pre-embarkation and onboard. Costa, through the Costa Campus, has set up training centers in major recruitment countries, either through the establishment of its own training centers, or through alliances with prestigious universities in local tourism. To date, Costa has eight training centers in the world. In addition to the main campus in Genoa, there are locations in the Philippines, Indonesia, China, India, Brazil, Peru, and the Netherlands. The centers are especially dedicated to the training of Kitchen, Restaurant, Bar, and Housekeeping. At the centers, there are replicas of the facilities on board, such as guest cabins or portions of the kitchen, to ensure a true simulation of the work carried out onboard our ships. The centers are also used for continuous professional development and training of existing Costa staff and crew. In addition, onboard each ship there is a Training Center and a Crew Lecturer, who is responsible for each crew member’s professional development. Finally, a team of Campus instructors know as Mobile Instructors, is always ready to come onboard to provide training if necessary.
Costa Cruises is a leader in its sector thanks to the constant and profuse effort it puts forward in order to offer a unique and unforgettable vacation to all its guests.
Our success is the result of the union between individual talents and collaboration of our onboard team. Every day, they precisely manage large and complex operations in order to ensure a special and unique experience to each guest. The company is growing steadily and continues to work toward improving its services through continuous innovation and perseverance that aims to impress clients and exceed their expectations.
If this sounds like you, then your career at sea awaits – apply now through our Partner Connect, and attend one of the next recruiting events – registration on the welcome page of this homepage, participation free of charge and/or directly at: www.connectjobs.de
Source (partial or complete) http://www.costacruises.com or http://www.career.costacrociere.it/en/ – all rights reserved to the company! Additional Information from Connect included – all rights reserved to Connect. Errors and omissions excepted!